COURSE CODE: CHC52025

Diploma of Community Services

Course Overview

The CHC52025 Diploma of Community Services is designed for students who want to develop advanced skills and knowledge to work in community services, support programs, and client care environments.

This course focuses on case management, communication, community support, mental health awareness, and working with individuals and groups in community settings.

Training is delivered through face-to-face classes combined with theory, practical activities, and work placement.

Course outcome

After successful completion, students may work as:

Community Services Worker
Case Worker
Community Support Officer
Family Support Worker
Welfare Support Worker
Client Service Coordinator

Skills you will learn

Students will learn how to:

Support individuals and communities
Manage client support services
Develop case management skills
Communicate effectively with clients and stakeholders
Work with diverse people and communities
Follow legal and ethical requirements in community services

Assessment Methods

Assessment may include:

Written questions
Practical demonstrations
Projects and case studies
Workplace observation during placement

Pathways

After completing this qualification, students may progress to:

Advanced community services qualifications
Counselling or mental health courses
Leadership and management qualifications

Course Entry Requirements

Students must:

Be 18 years or older
Provide valid identification
Meet Language, Literacy and Numeracy (LLN) requirements

Students may also require:

Police Check
Working With Children Check (if applicable)
Vaccination requirements for placement

Course Duration

Full-time or part-time options available
Duration may vary depending on delivery schedule

Delivery Mode

✔ Face-to-face classroom training

✔ Practical activities and case studies

✔ Theory and written assessments

Course Structure

Students are required to complete core and elective units as part of this qualification.

Unit Code	Unit Title	Core / Elective
CHCLEG003	Manage legal and ethical compliance	Core
CHCDFV001	Recognise and respond appropriately to domestic and family violence	Core
HLTWHS003	Maintain work health and safety	Core
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety	Core
CHCCCS007	Develop and implement service programs	Core
CHCCSM013	Facilitate and review case management	Core
CHCCCS019	Recognise and respond to crisis situations	Core
CHCDIV001	Work with diverse people	Core
CHCCCS004	Assess coexisting needs	Core
CHCDEV005	Analyse impacts of sociological factors on clients in community work and services	Core
CHCPRP003	Reflect on and improve own professional practice	Core
CHCMGT005	Facilitate workplace debriefing and support processes	Core
CHCCSM012	Coordinate complex case requirements	Elective – Group A
CHCDIV003	Manage and promote diversity	Elective – Group E
CHCCOM003	Develop workplace communication strategies	Elective – Group E
CHCFAM003	Support people to improve relationships	Elective – Group E
CHCCDE027	Implement community development strategies	Elective – Group E
CHCDEV004	Confirm developmental status	Elective – Group E
CHCCCS038	Facilitate the empowerment of people receiving support	Elective – Group E
CHCDEV006	Analyse information for service planning and delivery	Elective – Group E