This qualification prepares you for entry-level retail roles with strong focus on customer service, sales, and store operations.
Entry requirements
There are no entry requirements for this qualification.
Packaging rules
13 units must be completed:
- 8 core units
- 5 elective units
What You Will Learn
- Customer service skills
- Sales and product support
- Store operations
- Point of sale systems
- Workplace safety
Flexible Study Options
- Self-paced online study
- Full training support
- Group practical sessions
Benefits
- Job-ready retail skills
- Entry into retail industry
- Flexible learning options
Why Choose This Program?
- High-demand retail skills
- Beginner-friendly pathway
- Practical training approach
Eligibility Check
- Basic English skills
- No experience required
- Customer-friendly attitude
Job Outcomes
- Retail Sales Assistant
- Customer Service Assistant
- Store Assistant
- Cashier
Important Information (ASQA Compliance)
- ASQA aligned delivery
- Not available for Subclass 500 visa holders
- Enrolment approval required
- No employment guarantee
